Each year, London Transit develops an annual service plan to improve the transit network and overall operations. The process involves the creation of a draft plan, a period for public feedback and further review, and completion of the final recommendations.

The draft service plan took direction from the approved Route Structure and Service Guidelines Review, input from the public, Operators, Inspectors and Dispatchers, as well as from current operational realities. The draft plan is comprised of routing modifications, frequency changes, additional service to improve reliability, and operating hour extensions.

There are more service improvements proposed in the plan than the budget allows. Service changes will be refined through public feedback and further analysis before the final recommendations for implementation are developed. The final recommendations will be presented at the January 2019 Commission meeting and approved changes are anticipated to be implemented in September, 2019.

A summary of the draft plan is described below; if you would like more detailed explanations for the proposed changes, refer to Staff Report #2, from the October 31, 2018 Commission meeting.

Public Engagement

There are three primary ways you can provide feedback on the 2019 Draft Service Plan: complete our online survey, attend a public information session, or email planning staff at ltcplan@londontransit.ca. 

Public Information Sessions will be held from 2-4 pm and 6-8 pm on the following dates:

Thursday, November 8 Central Public Library
Tuesday, November 13 Masonville Place (near food court)
Wednesday, November 14 Lambeth Community Centre
Thursday, November 22 Pond Mills Public Library
Tuesday, November 27 Sherwood Public Library
Thursday, November 29* Central Public Library
Tuesday, December 4 Byron Public Library
Thursday, December 6 Jalna Public Library
Tuesday, December 11 Central Public Library
*NEW*– Friday, December 14 Stronach Community Centre

              *Annual Commission Drop-In Session

Pop-up information sessions will also be conducted at the following bus stop locations:

Date Stop Stop ID Time
Thursday, November 8 Wellington at Dundas NS 1939 4:15 pm – 5:45 pm
Monday, November 12 Alumni Hall 141 & 142 1:00 pm – 3:00 pm
Monday, November 12 Kipps at Adelaide EB 1093 3:30 pm – 5:30 pm
Tuesday, November 13 Masonville Place Multiple 4:15 pm – 5:45 pm
Thursday, November 15 Victoria Hospital Zone A EB 2284 3:30 pm – 5:30 pm
Tuesday, November 20 Argyle Mall 167 2:00 pm – 4:00 pm
Thursday, November 22 Commissioners west of Deveron 2 WB 452 4:15 pm – 5:45 pm
Thursday, December 4 Jalna at White Oaks Mall SB 2296 4:15 pm – 5:45 pm

Proposed Routing Modifications

Nineteen routes are affected by proposed routing modifications and three new routes are proposed. Changes are dispersed throughout London with a significant concentration in the north-end. The changes are grouped below. Click on the group heading for more information on the proposed routing modifications.

Proposed Frequency & Service Hour Modifications