Each year, London Transit develops an annual service plan to improve the transit network and overall operations. The process involves the creation of a draft plan, a period for public feedback and further review, and completion of the final recommendations.

The draft service plan took direction from the approved Route Structure and Service Guidelines Review, input from the public, Operators, Inspectors and Dispatchers, as well as from current operational realities.

The draft service plan was presented for extensive public consultation. Ten “drop in” public meetings and 8 “pop-up” sessions at key bus stop locations were conducted along with an online survey that received 1,150 responses.  

In response to the public feedback, several elements of the draft service plan were modified. A final plan was presented at the January 30, 2019 Commission meeting. The majority of the plan has now been approved and will take effect on September 1, 2019.

Four items are subject to further public consultation.

  1. Route 1 Changes
  2. Route 9, 31 Changes
  3. Route 27, 29, 32 Changes
  4. Route 38, 39 Changes

Opportunity to comment on these changes can be done through our online survey or at a public meeting on February 19 at the Central Library, 2-4 pm and 6-8 pm

A summary of the final plan is described below; if you would like more detailed explanations for the proposed changes, refer to Staff Report #2, from the January 30, 2019 Commission meeting.

2019 Final Service Plan Recommendations

Proposed Frequency & Service Hour Modifications