News

In observance of Thanksgiving London Transit will be operating on a holiday schedule on Monday October 8, 2018. For information on your specific route use our Real-Time InfoWeb or contact Customer Service at 519-451-1347. Customer Service is available from 8:30am to noon and from 1:00pm to 10:00pm. Please note our Downtown Information Office will be

Construction season is not fun for anyone. London Transit has launched an initiative this fall to remind riders to Be Kind. Construction this year has significantly affected LTC’s ability to provide timely service as we strive to do. Unfortunately, LTC Bus Operators sometimes take the brunt of complaints when buses are late or when passengers miss their transfers.

LTC is in the process of developing the Post-2019 Conventional Transit Service Framework which will cover the time period of 2020-2035, and will include plans to integrate the rapid transit corridors into the transit network. A public open house was held on Tuesday September 11 to gather feedback about what passengers would like to see

Customer Service is now available by phone, email or on Twitter starting at 6AM, Monday to Friday. Please note that ticket sales and lost & found pick-ups at our 450 Highbury location will remain available daily at 8:00AM. To contact London Transit’s Customer Service call 519-451-1347, email ltc@londontransit.ca, or follow us and tweet @LTCLdnOnt. General

Beginning this fall a subsidized youth transit pass will be available for $52.00 a month for youth ages 13-17. The sale of these passes will begin August 15, 2018 for use starting September 1, 2018. The youth transit pass will be loaded onto a Smart Card and may require the showing of a valid piece

London Transit values the safety of its employees and customers. As such, a one year pilot program to assess operator barriers on buses is being undertaken.  These barriers provide for a clear line of sight and interaction with the customer as well as an additional safety measure for Bus Operators.  Three buses have been equipped

Effective August 13, 2018 London Transit’s Lost & Found Policy will be updated. Items of Lesser Value found on LTC property will be held for only ONE business day and are to be picked up by owner at 450 Highbury Ave N from Customer Service. Items of Value will still be held for 14 business

Please be advised that our Smart Card web portal provider will be doing upgrades and maintenance work in late July / early August. The work has been scheduled between midnight and 6AM. The smart card web portal may be unavailable during these times. 25th July – 28th July, 4 nights in time frame 00:00am –

Please note there are incorrect times on the printed Route 2 schedule during the weekday mornings near Argyle Mall westbound. These have been corrected online; however, the printed schedules will not be updated until the September service changes take effect.

Over the summer there are opportunities for the community to see and provide feedback on the approved designs for London’s BRT. There is now a clearer picture of how the neighbourhoods will look and where construction will be needed. During these sessions we are looking for input and feedback regarding proposed stops, ideas for your