Updated February 5, 2024

London is the fastest growing city in Ontario and currently the Mayor’s budget, as tabled, has ZERO growth hours allocated for transit compared to other transit systems that have approved budgets for this year:

  • Region of Waterloo: additional 50,000 hours
  • City of Brampton: additional 108,500 hours

With our current service condition:

  • 92% of routes are experiencing passenger loads beyond seating capacity
  • 50% of routes are driving by passengers daily due to full bus conditions
  • Demand keeps growing 11% increase in daily boardings in January 2024 vs. 2023
  • Increased demand in areas of the city currently underserviced including Riverbend, Lambeth, Talbot Village and Summerside

… here’s what’s at stake:

  • No frequency improvements
  • No service to new areas
  • More crowding on more routes
  • Longer waits
  • Possible elimination of low performing routes

What is the Commission asking for in terms of growth for conventional transit?

The Commission has reduced its growth business case for conventional transit services to 18,000 additional service hours each year, which represents an approximate 2.6% growth in service hours each year. This equals 72,000 hours of service over the four year period (2024-2027) vs. the approximate 325,000 hours of outstanding requests and requirements for service improvements.

Here is what can be addressed with 18,000 service hours:

  • an increase in frequency from 30 min to 15 min on one route during weekdays requires approximately 14,500 hours;
  • starting service one hour earlier system wide requires approximately 25,000 hours;
  • ending service one hour later system wide requires approximately 14,000 hours;
  • a new route, operating at a 30 minute frequency requires approximately 20,300 hours;
  • adding one bus to an existing route to address crowding concerns requires approximately 4,800 hours

Some Facts about London Transit’s Base Budget Request for Conventional Transit Services

The Mayor’s budget, as tabled, includes support for the Commission’s base budget which includes an 18% increase in City of London funding and an 18% increase in transit fares (implemented on January 1, 2024).

Over the previous multi-year budget period, London Transit faced a number of significant inflationary pressures that were managed internally through the use of reserve funds versus seeking additional budget allocation from the City. Since 2020, the conventional operating budget has seen the following increases in key budget areas:

Inflationary Increases 2020 vs 2024

Personnel 14%
Fuel 34%
Direct Bus Maintenance 141%
Insurance 70%

The following graphic depicts the share in percentage of each of the major expenditure categories in the conventional operating base budget request.

2024 Base Budget Expenditure Makeup

2024 Base Budget Expenditure Makeup Chart: Transportation Services 53.7%, Fuel - 10.8%, Vehicle Maintenance - 22.2%, Facility Maintenance - 4.7%, General & Administrative - 7.2%, Other 1.4%

A few additional facts about the expenditure makeup:

  • 86.6% of expenditures relate to “on road” service
  • 98.5% of expenditures are considered “direct operating” costs (required in order to provide the service)

Why we need a Fare Increase and Increased Investment from the City of London

  • The reliance on the Commission’s reserves and reserve funds to support the inflationary impacts is no longer a viable option, the reserves are depleted
  • The three primary sources of funding the Commission has are the rider (through fares), Provincial Gas Tax, and the City of London
    • Riders have been asked for an 18% increase in fares effective Jan 1, 2024
    • Provincial Gas Tax allocations are being fully utilized for the operating budget (there is no more)
    • The City of London is also being asked for an 18% increase

Find more details here:

2024-2027 Status Quo Operating Budget

2024-2027 Growth Operating Budget

Time is running out – contact your Councillor today and ask them to support transit growth or attend the next public participation meeting scheduled for February 27 at 4pm at City Hall, 300 Dufferin Avenue, 3rd floor