In preparation for another multi-year Accessibility Plan spanning from 2026-2030, as is a requirement of the Accessibility for Ontarians with Disabilities Act (AODA), London Transit is seeking public feedback.
Help us ensure that we are addressing the accessibility priorities of our customers by ranking your level of satisfaction in various categories ranging from information & communication, customer service, transportation services on conventional and specialized and more.
Here’s how you can provide your feedback:
In person:
Visit us at our Public Drop In at the Central Library on November 6th from 2PM-4PM and 6PM-8PM
Online survey:
Complete the Accessibility Plan Survey today! Note: survey will close Monday November 10th
Find a copy of the 2026-2030 Draft Accessibility Plan Staff Report presented to the Commission HERE.
If you require assistance or have questions regarding the Accessibility Plan survey please email croy@londontransit.ca or contact Customer Service at 519-451-1347 to schedule a phone call.
Thank you!
