General Contact Information

London Transit appreciates questions and comments from the residents of our community. Please help us serve you better by contacting us by phone, in person, by mail or online.

LTC Customer Service

Call 519-451-1347

For trip planning, schedules, lost items*, comments and more.

Day Time
Mon – Fri 6:00am – 10:00pm
Sat 8:30am – Noon & 1:00pm – 4:30pm
Sun 8:30am – Noon & 1:00pm – 4:30pm
Holidays 8:30am – Noon & 1:00pm – 4:30pm

* Lost items can be picked up from the 450 Highbury location beginning at 8:30 from Customer Service.

Locations

Downtown Information Office
150 Dundas Street (near Richmond St.)

Downtown_office.jpg

Main Office
450 Highbury Avenue N (at Brydges St.)

Main_Office.jpg

Hours of Operation

Downtown Information Office

Day Time
Mon – Fri 7:30am – 7:00pm
Saturday 8:30am – 6:00pm
Sunday Closed
Holidays Closed

Main Office

Day Time
Mon – Fri 8:30am – 10:00pm
Saturday 8:30am – Noon & 1:00pm – 4:30pm
Sunday 8:30am – Noon & 1:00pm – 4:30pm
Holidays 8:30am – Noon & 1:00pm – 4:30pm

Services at LTC Locations

Please call 519-451-1347 if the service you require is not listed.

  • LTC Photo Identification
  • Monthly Pass Sales (until the 10th of each month)
  • Ticket Sales
  • Ride Guides and Route Maps
  • Trip Planning
  • Smart card sales / revaluing

Write To Us

Please send your letters to:

London Transit Commission
c/o Customer Service
450 Highbury Avenue N
London, Ontario
N5W 5L2

Email Us

Please send emails to: ltc@londontransit.ca

Remember to include as much detailed information about your question or issue as possible, as well as your name, contact information, and any other details we may need in order to assist you. If you require an immediate response, please include a phone number as well.

Contact LTC’s Webmaster

To contact LTC’s Webmaster, please send emails to: ltcis@londontransit.ca

Remember to include as much detailed information about the issue as possible, as well as any other information we may need in order to resolve it.

Please use this email to report technical difficulties with the web site only.