London Transit appreciates questions and comments from the residents of our community. Please help us serve you better by contacting us by phone, in person, by mail or online.
School Trips
School teachers wishing to use transit on field trips with their students – find details here.
LTC Customer Service
For trip planning, schedules, lost items, comments and more: Call 519-451-1347
| Day | Time |
|---|---|
| Monday – Friday |
7:00am – 9:00pm |
| Saturday | 8:30am – Noon & 1:00pm – 4:30pm |
| Sunday | 8:30am – Noon & 1:00pm – 4:30pm |
| Holidays | 8:30am – Noon & 1:00pm – 4:30pm |
Please note that callers that use rude or foul language will not be tolerated and will be disconnected.
Specialized Transit Contact
Ticket Sales
Downtown Ticket Office – 150 Dundas St
| Day | Time |
|---|---|
| Monday – Friday | 7:30am – 7:00pm |
| Saturday |
Closed |
| Sunday | Closed |
| Holidays | Closed |
Main Office – 450 Highbury Ave N
| Day | Time |
|---|---|
| Monday – Friday |
8:00am – 9:00pm |
| Saturday | 8:30am – Noon & 1:00pm – 4:30pm |
| Sunday |
8:30am – Noon & 1:00pm – 4:30pm Note: fare sales unavailable between 3:00 and 3:30 pm on Sundays |
| Holidays | 8:30am – Noon & 1:00pm – 4:30pm |
Services at LTC Locations
Please call 519-451-1347 if the service you require is not listed.
- Monthly Pass Sales (until the 10th of each month)
- Ticket Sales
- Ride Guides and Route Schedules – Please note that in an effort to eliminate the possible spread of COVID-19, paper schedules are no longer available. Route schedules are available online and real time bus arrival information is available at realtime.londontransit.ca
- Trip Planning – Google Maps is also a great tool for planning a trip on transit
- Smart card sales / revaluing
Write To Us
Please send your letters to:
London Transit Commission
c/o Customer Service
450 Highbury Avenue N
London, Ontario
N5W 5L2
Email Us
Please send emails to: ltc@londontransit.ca
Remember to include as much detailed information about your question or issue as possible, as well as your name, contact information, and any other details we may need in order to assist you. If you require an immediate response, please include a phone number as well.
Contact LTC’s Webmaster
To contact LTC’s Webmaster, please send emails to: ltcis@londontransit.ca
Remember to include as much detailed information about the issue as possible, as well as any other information we may need in order to resolve it.
Please use this email to report technical difficulties with the web site only.