Specialized Transit Information – Self Serve Options

 

LTC is making your trip information more accessible than ever.

 

To learn more, read on, and check out the FAQ (Frequently Asked Questions) section at the end of this page.

 

 

 

 On your Smart Phone

Using the new Amble App  you can easily review and/or cancel your scheduled trip.

Download the Amble App from Apple’s App Store or Google Play on your phone or by clicking the buttons below. Once downloaded follow the instructions to complete the login process.

Get Amble for your Android Device

Get Amble for your Apple Device

In order to register you will need an email address, password and your specialized transit registration number.

 

On your Computer

Using the internet from your computer or mobile device use the button below to be taken to the login page where you can review and/or cancel your scheduled trip.

In order to register you will need an email address, password and your specialized transit registration number.

Cancel/Review Trips Online

 

On the Phone

On the new Automated Phone System you can easily call in and review and/or cancel your scheduled trip. The automated phone line can be reached by calling

226-777-6709

Have your specialized transit registration number ready.

PLEASE NOTE

After a trip is booked the pick-up time may be adjusted many times as shared rides are found for as many passengers as possible.  The system will continue adjusting trip times right up until the day of your trip. When using these new systems please be sure to verify the pick-up time on the same day as your trip so you get accurate information.

For the purposes of No-Shows, etc., the pickup time given at time of booking will remain the time used, as it always has been.

 

Trip Notifications

Now you can receive an automatic trip reminder 45 minutes before any outgoing trips from your home!

This is a new opt-in feature that you can sign up for by contacting a booking agent.

To reach a booking agent please call  519-453-3444.

 

 

Frequently Asked Questions

This list of questions will be added to as customers call us for more information:

 

Q: Do I need to know how to use these tools to use Specialized Transit?

A: No. These features are offered as ways to make your trip information more accessible if you use a mobile phone, computer, or you like automated phone systems. If you would rather speak to a booking agent at  519-453-3444 to review or cancel your trips, that is perfectly fine.

 

Q: Can I use the same email address and password for both the Amble App and the Web Pages?

A: Yes, in fact you are encouraged to do so to keep things as simple as possible. If you would rather use different email addresses and passwords for some reason, that should work too.