Updates

Holiday Hours & Schedules

Tis the season for holiday hours and special schedules! London Transit will run on holiday schedules at the end of December along with varying Customer Service Hours – find details below. Holiday Transit Service December 24th – Regular Sunday Schedules December 25th – Special Holiday Schedules (will be posted shortly) December 26th – Special Holiday

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Voice of the Customer On Board Survey

From November 29 to December 6, 2023 members of a third party survey team wearing London Transit survey tags will be boarding various routes at different times asking conventional transit riders to take a short survey regarding their experiences with the service. If you have any questions regarding the surveys, please contact our customer service

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Holiday Season Service Impacts

London Transit’s Holiday Bus will be in service until the start of the new year – see if you can spot it driving around your neighbourhood! Remember that throughout the festive season, various celebratory events such as parades will take place around the city that may interrupt service – be sure to visit our detours page

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Fare Increase and Options – January 1, 2024

London Transit fares have not been increased since 2020; however, the impacts of increased operating costs and budget constraints have resulted in the need for an increase of fares in all categories effective January 1, 2024. Find answers to Frequently Asked Questions. The changes in fares may impact which fare works best for your riding

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Don’t Be a Transit Monster

Being a courteous rider helps make everyone’s trip more enjoyable. Here are ways you can help by avoiding being one of these Transit Monsters. Don’t be an: Aisle Clogger – If possible, please move to the back of the bus to allow more people to board – we don’t like to leave anyone behind! Also,

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Animals on Transit

Effective March 1, 2023 London Transit riders are permitted to ride with small domestic pets that meet the following criteria: Small domestic pets that are transported in a fully enclosed pet-purpose carrier/cage The cage/carrier must fit in the lap or under the seat/at feet of the rider Small domestic pets are defined as a mammal

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Air Purification System on All Conventional Buses

London Transit has installed air purification units onboard its entire conventional fleet – providing yet another level of safety for our customers! This onboard air cleaning technology kills 99% of airborne viruses. Note that the system’s effectiveness is most optimal if the windows in the passenger compartment of the bus remain closed; as such, we

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Sign-Up for Infoweb Alerts

London Transit’s realtime.londontransit.ca is the most accurate way to get up-to-date information especially during construction when detours and service changes can occur.   For custom alerts for your route or stop you can sign-up for alerts on Infoweb. Route alerts will inform you by email when there is a detour or service interruption on your route(s).

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Your Transit

Londoners ride transit for various reasons and LTC’s new Your Transit campaign aims to highlight some of them. In bus shelters throughout the city – be sure to spot the following posters showing how Londoners rely on transit: Environment – Fighting Climate Change – Your Planet, Your Transit It has consistently been proven that transit

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