London Transit is in the process of finalizing our 2024-2027 Business Plan and supporting documents. We have worked in conjunction with Dillon Consulting on our Draft Five Year Service Plans (2025-2029) for both the conventional and specialized services and we want to hear your thoughts.

Purpose of the Plan:

  • To understand the strengths and shortcomings of the existing LTC network
  • Identify priorities for service improvements for the next five years to improve the customer experience
  • Set the stage for the roll out of Rapid Transit service

What to Expect:

The Plan will suggest incremental changes to today’s transit network, based on a finite budget as approved by City Council.

Recommendations prioritize improving the experience of existing customers by addressing crowded buses and routes that are not running on time, while also planning for changes to the network required to roll out Rapid Transit.

Find out more about the proposed changes in the Five Year Service Plan

Check out the proposed individual route maps

You can provide your feedback at any of the sessions listed below, or you can complete the online survey.

In Person – Drop-in Sessions (no formal presentation)

Friday May 24
11AM to 2PM
Covent Garden Market – Talbot Street Entrance
Tuesday May 28
2PM to 4PM and 6PM to 8PM
Central Library – Stevenson & Hunt A
Wednesday May 29
9AM to 12PM
Cherryhill Mall

Online Survey

Complete the online survey today!  Closes end of day Friday June 7th

Virtual Presentation at 11AM followed by a Q&A (ASL Interpreter available)

Tuesday May 14

If you have questions, require assistance completing the online survey or materials in a different format please contact Caroline Roy 519-451-1340 ext 335.

Thanks in advance for sharing your feedback!